Refund & Cancellation Policy

This website is operated by Lay-Away.com.
The mailing address for all refunds is PO Box 5665, Chicago, IL 60680.

 

Cancellation Policy

There will be $35 restocking/processing fee of monies paid for ALL cancelled lay-away plans. Refunds are processed directly to your bank account within 3-5 weeks. To cancel your layaway plan, email the Support Team at support@lay-away.com to request an order cancellation.

Return and Exchange Policy

All Opened items may only be exchanged within 30 days of your product's shipping date, for the same item only. No refunds are available for any items, if opened. To make a return, please go to the "Contact Us" section. Email us with the subject line stating "Return" and a Customer Service Representative will contact you shortly.